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ERO Emergency Response Officer

Learn from the pros

We help companies to meet safe working conditions by providing various courses, including ERO Emergency Response Officer and Safety & Health Officer.

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Contents of the ERO course day

Experience a special day and step into another world, which can become reality on your own work floor.

You learn about and work with the various types of personal protective equipment that are essential for a first responder. This includes, for example, gloves, a safety vest, and a safety helmet. We emphasize the importance of using these equipment correctly to protect yourself during an emergency situation.

You receive training in basic first aid techniques, including life-saving measures such as wound treatment, recognizing symptoms, and prioritizing victims. Additionally, you learn how to use an automated external defibrillator (AED) during resuscitation.

Here you learn how to use various types of materials and dressings from a trauma kit to control severe bleeding. This includes properly applying a tourniquet and using hemostatic dressings, among others. These skills are crucial in providing first aid for life-threatening bleeding.

In following America’s example,  NedCert initiated the national campaign “Stop the bleed” in 2015 to raise awareness among everyone that they should immediately control a bleeding as it can save lives.
www.stopdebloeding.nl
www.stopthebleed.org

You learn about fire prevention and firefighting techniques. This includes understanding different fire classes and the use of fire extinguishers such as water, carbon dioxide, foam/powder, and fire blankets. The goal is to familiarize yourself with effectively and safely fighting incipient fires.

Here you learn how to act quickly and effectively in accidents to minimize further damage. This includes assessing the situation, taking appropriate precautions, and providing assistance to victims until professional help arrives.

You learn how to conduct a swift and organized evacuation in case of an emergency. This includes knowing and understanding evacuation procedures, effectively alerting others, and guiding people to a safe location.

During this exercise, you apply the learned evacuation methods in a realistic scenario. This allows you to test and, if necessary, improve your response skills.

You learn how to communicate effectively during an emergency. This includes using communication devices such as phones and radios to transmit information quickly and clearly. Additionally, you will be taught how and when to contact emergency services and what essential information to relay.

BHV / ERO renew

This training day also is suitable as a refresher or when someone has done a BHV course before at another organisation.

Learn from the pros

Classes are taught by one of our NedCert certified instructors, who provides compact no-nonsense courses with many practical exercises in a modern way. By applying a balanced mix of learning styles, the course components are fun, educational and engaging from start to finish, both online and during the course day. We keep the groups small so that you receive a lot of personal attention.

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The ERO certificate is valid for 2 years

The examination is conducted by NedCert Certification according to ISO 17024. If someone succeeds, he receives a certificate Emergency Response Officer (BHV). The certificate is valid for 2 years.

Course fee

The price of the ERO course includes the textbook and the use of emergency response training materials, bandages, AED’s, extinguishers.

Use the training funds in your industry. They often contribute to training costs.

Frequently Asked Questions

NedCert is a well-known, internationally active Dutch certification institution. Since 2004, it has been issuing certificates for professional competence in the fields of prevention, occupational emergency response, and emergency medical care.
The NedCert Stakeholder Board is responsible for the content of each certificate. This board consists of representatives from employers, employees (certificate holders), and training providers.
After successfully passing the exam, the certificate is issued to declare the person’s professional competence. This certificate instills confidence that the person can function effectively and efficiently in the respective field. The certificates are issued in accordance with ISO 17024.
Click here for the NedCert website.

In the Netherlands, emergency assistance is mandatory. In Curaçao, an increasing number of companies and organizations see the need to be prepared for calamities and incidents. In-house emergency response has been proven to play an important role in saving lives, as it involves people (in-house emergency responders) who know the buildings where they work better than other emergency responders such as the police or fire brigade.

Yes, our BHV / ERO certificate is valid for 2 years!
This means that the Emergency Response Officer only has to attend an ERO day after 2 years.

Of course it is good to practice a few times every year, such as an evacuation drill, but that must be done at your company. You must, however, be able to demonstrate that you have competent ERO’s and that is possible with an official NedCert certificate.

It depends, among other things, on the size of the company and the risks that exist in a company, how many Emergency Response Officers there must be. Click here for the NedCert online calculation tool to calculate the approximate number of Emergency Response Officers.

If you are an Emergency Response Officer (BHV), you must prevent and limit injury and damage to colleagues and guests as much as possible in a dangerous situation. You have a number of tasks.

The duties of an emergency response officer are:

providing first aid in the event of accidents and limiting the consequences of accidents;
limiting and fighting fire;
alarm and evacuate employees and other persons in the building in emergency situations.

Calling in for outside help

If you, as an emergency response officer, cannot (any longer) cope with the fire or accident, the employer must ensure that help is called in from outside the company. The fire brigade or other emergency services can be alerted.

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